FAQ

• What exactly is a Gift Mall, and how does it work?

A Gift Mall is a centralized platform offering versatile gift options that provide choice to the recipient. Instead of a single physical item, you select a value or a themed pass from our Gift Mall. The recipient then uses it within a designated network or for specific categories, allowing them to choose something they truly want. Our Gift Mall simplifies the process by consolidating this flexibility into one easy-to-use service.

• Can I use multiple gift passes from the Gift Mall for one purchase?

Yes, our system is designed for flexibility. In most cases, recipients can combine multiple passes from our Gift Mall during their checkout process with our partner services, depending on the specific partner’s policies. We recommend checking the terms provided with each pass for specific combination details.

• How quickly is the gift delivered after purchase?

Most of our gift options from the Gift Mall are delivered digitally and instantly via email. Once your payment is confirmed, you will receive a digital pass or code that you can forward to the recipient or print. There are no shipping delays, making our Gift Mall an ideal solution for last-minute gifts.

• Are there any fees or expiration dates on the Gift Mall passes?

To ensure a straightforward experience, our Gift Mall passes are typically sold at face value. Any potential expiration dates or service fees are clearly disclosed at the point of purchase and within the terms and conditions for each specific pass. We prioritize transparency in all our offerings.